CONSULTING

IVORY provides the utmost support to the organizations in setting their policies, as well as the procedures to be taken in alignment with the organization’s policies, because this affects the most important component of the organizations, namely: the management of internal operations …

While procedures specify the way of implementing these decisions and actions, it is made up of a number of interrelated, arranged, and time-bound processes agreed upon by all work implementing parties .

At the same time, the right procedures will lead to simplifying the performance of the work, reducing the time required to implement it, and the correct distribution of tasks and in the context that serves the final product.

Policies help in clarifying the way how goals and strategies will be achieved, define responsibilities for different departments, and ensure the quality level of outputs.

IVORY … From its deep belief in the importance of the human element in any system and facility and its knowledge of the cost of incomplete work, as well as dispensing human resources or replacing new groups instead of them, if it is random and without a comprehensive database and a studied plan …

IVORY designed a fast and results-oriented model that measures the capabilities of employees and their ability to do the job.

So how do we measure career connectivity in a rapidly changing environment?

The employee opinion questionnaire is: a form of brief questionnaires that presents a set of simple and focused questions on weekly, monthly and quarterly periods, in order to anticipate employee skills, experiences and interaction with change and thus provide an opportunity for institutions to make decisions according to the results of the questionnaire quickly and continuously.

Maintaining customer satisfaction is essential to establish a successful and advanced business…

IVORY … Through its experience in the labor market and consulting, it offers support, customer problems solving methods, and finding many innovative solutions and methods to serve them…

And because IVORY believes that former clients are supportive credit, and taking care of them brings more new customers.

The importance of customer service staff evaluation?

•  Improving customer loyalty.
•  Improving customer satisfaction.
•  Getting customer referral.
•  Maximizing customer value.

IVORY … and through its distinguished consultant staff, superior programs, and effective strategy makes employees the most enthusiastic about change rather than resisting it …

The best and most effective ways of change are special and direct supervision for the employee when he is on the job by his counselor and expert.

• Individuals motivation plan to help change rather than resist it
• A detailed, clear and logical plan in all its stages, including incentives and procedures.

One of IVORY consulting goals is to protect the customer from wasting time and money to achieve a difference in performance and to build a human resources system with competencies. IVORY prepares employees’ survey questionnaires and analyzes their results quantitatively to stimulate the innovation strategy in human resources.

Building the human resources system with competencies aims to:

• Familiarity with the competency-based human resource management methodology.
• Linking human resources management to the organization’s strategic plan.
• Putting job analysis and functional descriptions using the competencies methodology.
• Determining organizational level competencies and functional competencies for all jobs.
• Using the competency methodology in the polarization process, interviewing, and recruitment.
• Using the competency methodology in evaluating employees’ performance (monthly / yearly).
• Planning and designing training programs using the competency methodology.
• Using the competency methodology in training evaluation.

Our clients in the strategic planning process will be able to define the long-term goals of the organization and how to reach them through several stages, the most important of which are:

• Determining the implementation steps.
• Gaps analysis through an analysis of the current situation and performance indicators.
• Developing the organization’s key performance indicators.
• Building the organization’s organizational structure.
• strategic business units.
• Defining the organization’s areas of work and the main service outlines.
• Building the organization’s mission and defining its work field and its distinction points.
• Defining the organization’s vision (total of long-term goals).
• Organization’s values reviewing.
• Determining the duration of the strategic plan.
• Formatting the plan team and organizing its work and powers.

IVORY … guarantees its customers the complete satisfaction of the performance of its employees and work teams and verifying that it works to achieve its goals through its nine steps and superior strategy by:

• Performance management planning.
• Setting specific and clear goals.
• Defining individual competencies.
• Continuous and periodic reviews.
• Putting an effective communication system.
• Continuous improvement of operations.
• Performance evaluation through agreed methods and standards.
• Determining assessment criteria and performance-related rewards.
• Putting individual development plans.
• Evaluating performance that is not compatible with the goals and putting plans for organizational development.

With the tremendous managerial and technical progress, management models are becoming increasingly important to become the basis for assessing organizational capacity and identifying improvement and development opportunities .P3M3 model is one of the oldest and most effective models in the portfolio, projects and programs management sector.

IVORY Consulting Team, with its experience in using the P3M3 model, helps you balance the process with people; who run it; efficiency, the tools that are deployed to support it, and the management information used to manage performance and improvements.

A comprehensive report of all the institution’s strengths and weaknesses, and based on that an assessment of a score of 5 as an indicator of the level of maturity in the organization and giving an internationally recognized certificate for that.

• Examining current practices and procedures.
• Interviews with projects and portfolios managers.
• Gaps analysis by P3M3 module.

IVORY is distinguished in the development of a competency-based framework to support individual projects managers and institutions that wish to evaluate, plan and develop the competence of a projects manager based on a set of project management tools standards.

• Assessing the current capabilities, projects management requirements and its tasks.
• Designing a framework for assessing the level and skills for future use in competency assessment.
• A clear plan for every individual in how to develop his career path, skills and types of training he needs in details.

In light of the large organizations and companies retaining their large structures, the need for a fast-performing methodology with a strong impact to ensure the quality and continuity of the work through direct guidance from the consultant during the implementation process.

• Understanding the difference place in their journey and providing the right approach to support their growth.
• Institutional shift towards agile approach.
• Establishing the tools, framework, and procedures that must be followed to ensure the implementation of software development projects in an effective manner instead of the traditional method.
• The training in an interactive class where participants test the Agile mindset and gain basic knowledge about implementation.

IVORY Advisors provide this service to the institution’s decision-makers by guiding them towards best practices in projects, programs and portfolios managing in a manner that ensures reducing the internal cost and increasing efficiency and thus enabling them to have the skill to start smoothly to establish and manage any project, program or portfolio, especially the very important projects.

• Planning, monitoring and following-up.
• Promoting the proper delivery of the project.